Fuel price guarantee
Your trip price won’t change if fuel prices rise. We’ll cover any fuel surcharges ourselves.
Travel smart: Worry-free bookings with journaway
Four safeguards for your trip
The world is changing, but our desire to explore it remains. That’s exactly why journaway is here, so you can book without worry and travel without hassle – no extras, just our standard.
24/7 support
You can reach us personally by phone during your trip – day or night.
Free cancellation
With our Flex price, you can cancel for free up to eight weeks before departure.
Free choice of flight routes
Simply browse all the available flight connections and choose the route that suits you best.
Your route, your choice
For all journaway trips, you can simply choose the flight connection that suits you best when booking. All the airlines, routes and layovers are visible at a glance, so you can plan your trip just how you like.
Fuel price guarantee
Tour operators are legally allowed to apply a surcharge after booking if fuel costs rise. Other providers pass on these costs to customers, but at journaway, we cover the difference ourselves. Whatever happens to fuel costs, your trip price won’t change – no surcharges, no recalculations.
Free choice of flight routes
Flights are an integral part of every journaway trip. When booking, you can see all the available flight connections at a glance – including airlines, routes and layovers. Whether you prefer a direct flight, specific layover or certain airline, it's all up to you. Simply choose the connection that suits you best, and our renowned partner airlines will whisk you over to your destination.
24/7 personal support
Whether you’re yet to take off, on the way or travelling back, our support team can always be reached by phone, WhatsApp and email. And you can contact us during your trip via our hotline at any time – real people who know all the details of your trip and can immediately help, whatever time or day.
Free cancellation
Plans can change, and that’s no problem. With our Flex price, you can cancel your trip for free up to eight weeks before departure – no reason needed, no hidden fees. Simply select our Flex price when booking and retain maximum freedom.
